Please allow 2-3 weeks for processing and shipping from the day you placed your order; weekends and holidays are excluded.
If you have not received your order within the 2-3 week time frame, please email me at info@photographykellyjohnson.com so I can resolve any issues.
I ship with United States Parcel Services (USPS). I am NOT responsible for any lost packages. Please contact USPS for all inquiries regarding lost packages.
Refunds or returns are NOT allowed; we only except exchanges. When selecting your product(s), please pay attention to which item(s) you are adding to the cart and make sure your shipping information is correct.
To make an exchange, please send me an email at info@photographykellyjohnson.com; include your name, order number and the item(s) you would like to exchange.